The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive

How close it was to everything. Walking distance from the beach and the 5th street

The hotel is very well located, just one block from 5th Avenue and one block from Mamitas Beach. The staff is wonderful—very respectful, friendly, and kind. We only purchased the breakfast option, and we could choose between the Mexican restaurant with a delicious menu or the buffet, which offers plenty of delicious options, including fresh fruit. I am allergic to gluten, and I would have liked the buffet, being part of a 4-star hotel, to have more gluten-free bakery options. They only offered a small slice of bread and a muffin. It has a rooftop with a pool and good music.

Would really recommend this place. The rooms were stunning and massive, although no views, which is a shame. The rooftop area is the real selling point, it’s nice and big, pool areas are lovely, service is great, and stays open til pretty late if you like a jacuzzi dip like us after dinner. We didn’t try the restaurants, but the breakfast was good and we did do all inclusive one day which was great value at $50 pp.

The hotel has beautiful modern design, the rooftop is really nice with a great view - the pictures do not flatter the hotel. We felt it was better in person. The food!!! You can only dream of having great quality food and alcohol in all inclusive, and it was beyond our expectations. A lot of verity on the menus, from snacks to the restaurants and breakfast. Only the breakfast was a buffet and the rest was ‘a la carte’ we really enjoyed the Italian and Asian restaurant, however the Mexican felt less varied than the rest. The staff were nice. The eco friendly water fountain was a really nice touch in every floor.

We booked this hotel very last minute as another accommodation we had booked fell through. We went for the all inclusive option as we felt was a good deal on booking.com. We were very impressed with the quality of the service provided at The Reef 28. From the very start at check-in to the last minute at check-out we've had a great experience. Staff was always polite and helpful. The food was amazing, breakfast buffet but lunch and dinner were a la carte, so quality was really good. All the drinks and cocktails included such high quality with a wide variety. The room was vey spacious and comfortable, bathroom and all facilities always clean. As it is an adults only hotel, the vibe was great. Unfortunately, our room faced a karaoke bar which made it a bit noisy but it's not the hotels fault, we just dealt with it. There is no beach access but you can go to the public beach a few blocks away or pay an extra small fee daily to have access to their other 2 beach-front resorts and you can use your all inclusive there as well (they provide a shuttle bus). The rooftop pool and bar have an amazing view to the ocean and again, great vibe up there. My only 2 criticisms are: - Would be nice if they provided bottled water in the minifridge in the room - Music is way too loud in the rooftop, hard to have a conversation sometimes. Didn't wanna be "that guy" to complain, but a few notches down on the volume would make it just perfect! All that said, I still rate them 10/10 as we loved every minute of our stay and we will be planning to come back. Note: we've read other reviews about a sales pitch for their vacation club. They do try to sell you at the very start but don't feel pressured in having to watch the presentation or commit to anything. We didn't and we still had a great experience with staff and our stay.