The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive
What Guests Say
Branko
January 2024
How close it was to everything. Walking distance from the beach and the 5th street
Sokarina
June 2024
Nice and clean junior suite and great location in Playa del Carmen. Good breakfast with lots of different options and very helpful staff.
Jos
January 2023
The hotel was great; it had a fantastic location. The rooms were very large and truly beautiful. The rooftop pool was excellent.
Sergej
April 2025
Large room and bathroom. Pool area nice until the DJ starts. Great rooftop view. A little loud. The people that work there are amazing. Shout out to Israel up front. Good breakfast and good food at the pool. Ability to go enjoy the other properties is great ( used to be included).
Michael
April 2025
The hotel is very well located, just one block from 5th Avenue and one block from Mamitas Beach. The staff is wonderful—very respectful, friendly, and kind. We only purchased the breakfast option, and we could choose between the Mexican restaurant with a delicious menu or the buffet, which offers plenty of delicious options, including fresh fruit. I am allergic to gluten, and I would have liked the buffet, being part of a 4-star hotel, to have more gluten-free bakery options. They only offered a small slice of bread and a muffin. It has a rooftop with a pool and good music.
Thamara
January 2025
The location is close to a lot of restaurants with great food and the area is very walkable (The beach is also very close by). The room was nice, spacious and clean (including the bathroom). AC worked well and there was also a nice balcony that overlooked the street. Breakfast was always good. All the staff were warm and hospitable and I was surprised with a nice birthday treat which was very thoughtful. Definitely recommend for anyone visiting the playa area.
Iwuanyanwu
November 2024
Hotel rooms were very spacious - enough drawers and a large wardrobe to fit luggage even for a longer stay. Breakfast was relatively rich and staff brought quickly food that went missing. Rooms were clean. Location - convenient between the beach and Quinta Avenida (the main pedestrian street).
Dimiter
December 2024
Would really recommend this place. The rooms were stunning and massive, although no views, which is a shame. The rooftop area is the real selling point, it’s nice and big, pool areas are lovely, service is great, and stays open til pretty late if you like a jacuzzi dip like us after dinner. We didn’t try the restaurants, but the breakfast was good and we did do all inclusive one day which was great value at $50 pp.
Jennie
January 2023
The hotel has beautiful modern design, the rooftop is really nice with a great view - the pictures do not flatter the hotel. We felt it was better in person. The food!!! You can only dream of having great quality food and alcohol in all inclusive, and it was beyond our expectations. A lot of verity on the menus, from snacks to the restaurants and breakfast. Only the breakfast was a buffet and the rest was ‘a la carte’ we really enjoyed the Italian and Asian restaurant, however the Mexican felt less varied than the rest. The staff were nice. The eco friendly water fountain was a really nice touch in every floor.
Almog
November 2024
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